Privacy
& Cookie Policy
Privacy Notice
This notice sets out how Hayes Acuity uses and protects any information that you give to us when you use our services and use this website. Hayes Acuity is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services and this website, then you can be assured that it will only be used in accordance with this privacy statement, which is supported by our Data Protection Policy.
Hayes Acuity may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This notice is effective from 1 October 2025.
What we collect
We may collect the following information:
- Contact details such as name and job title; contact information including business address, home address (if your business is based from home), phone number and email address; and demographic information such as postcode
- Project related documents, which might be commercially sensitive; and
- Invoices and payment records.
What do we do with the information collected
Data is used to deliver consultancy services, for invoicing and communications, and to meet legal and contractual obligations (such as for record keeping).
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, Hayes Acuity has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected.
Visitors to our Website
When someone visits www.hayesacuity.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through my website, we will be up front about this. We will make it clear when we collect personal information and will explain what I intend to do with it.
How we use cookies
Cookies are used on this website to anonymously monitor visitor usage of the site to help us maintain and improve the website. No personal data can be collected using this type of cookie, only aggregated statistics about the general use of the site. By continuing to the site you are agreeing to the usage of cookies during your visit.
Controlling your personal information
You can request access, correction or deletion of your data by sending Hayes Acuity a request. Requests will be responded to within 30 days.
Data is not shared with third parties unless required by law, or with your consent.
If a breach occurs, its impact will be assessed, and reported to the Information Commissioner’s Office if necessary.
Approval
This notice is approved by Andy Hayes, Managing Director
October 2025